About Puget Sound Benefit Services

John Frankland has over 40 years of experience in the group insurance industry. He is a native of Seattle, Washington, and graduated with a BA in Economics from the University of Washington. John began his group insurance career with a large insurance company out of Maine, in their Baltimore/Washington DC office, from 1979 through 1984. In late 1984, John returned to Seattle and joined a well-known Midwestern life insurance company, and helped start Puget Sound Benefit Services. John’s philosophy: “Our approach with our clients is to help explain their risks, listen to their needs and goals, and tailor a plan that fits their budget. Our responsibility does not end at the sale. We continue to provide personal service to our clients, by providing them a dedicated Account Manager that works with them, and their employees, to provide the best experience possible. We value the personal touch and want our clients to know that we are there to help them.”

Janet joined the team in 2013. She earned her valuable work experience while working on the insurance carrier side, in various departments such as Provider Relations and Medical Management. She even worked in HR before that and knows the need for good benefits for employers. Janet also serves as an excellent resource and advocate for our clients and their employees when administrative and/or claim issues arise. Living in Bellingham has given her the opportunity to appreciate a community that supports local businesses. Janet enjoys supporting the local shops and exploring the beautiful outdoors. And, she is proud to call this her hometown. Janet is a licensed Life and Health Insurance Agent in Washington State.

David joined Puget Sound Benefit Services in July of 2008, after graduating with a degree in Business Administration. He quickly learned the business and has worked his way up the ladder from Client Coordinator to Director of Operations. David is also one of our Senior Account Managers. David serves as an incredible resource and advocate for our clients and their employees.

JonnaLyhn began working for Puget Sound Benefits in January of 2000. JonnaLyhn serves as an excellent resource and advocate for our clients and their employees when administrative and/or claim issues arise. JonnaLyhn says: “I think we (Puget Sound Benefits) have a unique customer service platform because our dedicated Account Managers are allowed to maintain their client relationships. This allows us to better serve clients and their employees as we work as a team to support each other and our clients.” When not at work, JonnaLyhn enjoys being a parent, costume designer, and medieval/historical re-enactor. She may often be found teaching at workshops or volunteering in costume at various events around the West Coast. JonnaLyhn is a licensed Life and Health Insurance Agent in Washington State.